I keep getting signed out

Why sessions drop, and what to change.

Being signed out repeatedly is a browser storage problem in the overwhelming majority of cases. Argorant keeps you signed in through a normal browser session, and anything that clears or blocks that storage ends the session.

  1. Check for cookie clearing on close. Browsers set to wipe cookies and site data when they close will sign you out every single time.
  2. Check extensions. Privacy and cookie-blocking extensions frequently break app sessions. Test in a private window with extensions off.
  3. Check strict tracking protection. The strictest modes in some browsers block storage for app domains. Add an exception for the Argorant app domain.
  4. Check that you are not in a private window that you keep closing, since those are designed to forget you.
  5. Check the clock. A device clock far out of sync causes odd authentication failures across every service, not only ours.

If you use several devices, note that signing out on one does not sign you out on the others. Each has its own session.

What a session does not control: API keys. Anything running on an ag_live_ key keeps working whether or not a browser is signed in, and a background export continues to completion regardless. If you want to stop a key, revoke it under Profile then API keys.

Still stuck? support@argorant.com