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Plans and usage: your plan, credits and campaign emails

Published by Argorant

What the Plans and usage page shows, what costs credits, and how to change plan or buy credits.

Plans and usage is the one page that tells you what your workspace pays for, how much of it is left this month, and what each action costs. Open it from Settings, then Plans and usage. Check it before a big export or a large campaign, so you know the credits and campaign emails are there.

Plans and usage with the current plan, credits, campaign emails and mailboxes, each marked with a number
The top of the page. 1 is your plan, 2 your credits and where they come from, 3 the campaign emails this month, 4 mailboxes we run for you.

The four cards at the top

CardWhat it shows
Current planThe plan name and billing period (for example Pro, monthly) and the renewal date. Below that the price, the credits and campaign emails it includes each month, and the seats. During the free trial it shows the campaign emails of the trial, how many mailboxes are connected and how many leads are in campaigns.
CreditsCredits left in total, a bar for how much of this month's plan credits you used, and where the rest comes from: From your plan, Bought in packs, Free credits and Bonus credits. Rows only show when they hold something.
Campaign emailsHow many campaign emails went out this month, out of how many, how many are Left, and when the count Starts again.
MailboxesMailboxes we run for you on new domains. They are billed separately from your plan, each order with its next charge. With no orders yet you see Order mailboxes.

The two buttons on the plan card do what they say. Change plan scrolls down to the plan cards. Card and invoices opens Settings, then Billing, where your card and every receipt live. Without a plan the first button reads Choose a plan.

Where your credits come from

RowWhere it comes fromHow long it lasts
From your planYour monthly plan creditsUntil the month ends. The plan's credits start again every month.
Bought in packsPay as you go packs you bought365 days from the purchase
Free creditsSigning up and setting up your accountDuring the free trial they end with the trial, on the date shown
Bonus creditsAdded by our teamShown as long as they are there

The line at the bottom of the card counts the contacts you unlocked in the last 30 days.

Activity in the last 30 days

Below the cards is a bar per day for the last 30 days. Today's bar is the dark one. Next to it is a short breakdown: Searches, Previews, Unlock requests, Export requests, Email finder lookups and Email check requests. These are actions, not credits. A search is free, so a busy day of searching can show many actions and cost nothing.

What costs credits

The page lists every action that spends credits, with the price the app charges today. Anything not on this list is included in your plan.

The What costs credits list with the email finder and campaign email rows marked
What costs credits. 1 shows that only a found email costs the full credit. 2 shows that campaign emails never use credits.
ActionCostGood to know
Show a person's email1 creditOnly when the email can receive mail. Free if you already unlocked this person.
Show a phone number10 creditsOn the Pro plan and up. Free if you already unlocked it.
Add someone from Argorant's search to a campaign1 creditFree for people you already unlocked and for people from your own lists.
Export contacts1 credit per contactOnly contacts with an email that can receive mail are exported and charged. Contacts you already unlocked are free. A phone number adds 10 credits.
Find an email with the email finder1 creditA quarter credit when no email is found. Free when the details are wrong or the company has no mail server.
Check emails you already have1 credit per 2 emailsRounded up for each check, so checking one email costs 1 credit. Emails checked recently are free.
Send campaign emailsNo creditsThey count against the campaign emails in your plan.

Change plan or buy credits

The last section holds the four plans and the four credit packs. Pick Monthly or Yearly, save 20% at the top. Your current plan is marked Current.

PlanPer monthCredits a monthCampaign emails a monthSeats
Starter$995,000100,0001
Pro$24925,000300,0003
Scale$449100,000600,00010
Hyperscale$649200,0001,000,00020

Yearly billing costs about 20% less. Under Pay as you go you buy credits once, with no subscription: 500 credits for $17.50, 5,000 for $69, 25,000 for $199 or 100,000 for $499. Pack credits stay valid for 365 days. Campaigns need a plan, packs alone do not include campaign emails.

What happens when you click

  • A bigger plan starts today. You are charged now, less the unused part of your current plan, and the new credits and campaign emails apply at once.
  • A smaller plan starts when your current period ends. Nothing is charged today, and the card shows the date it moves.
  • On a yearly plan you can change to another tier at any time. Moving from yearly to monthly happens at renewal, so the monthly cards show On annual plan.
  • A pack opens a secure checkout. The credits show under Bought in packs once the payment goes through.

Every charge appears under Invoices in Settings, then Billing. We do not email receipts, so that page is the record.

Common questions and mistakes

  • A teammate cannot change the plan. Only the workspace owner can change the plan or buy credits. Teammates see the same numbers and a note naming who to ask.
  • The plan card shows Payment failed. The last charge did not go through. Update the card under Card and invoices. When a plan ends, campaigns stop sending until you pick a plan again.
  • Credits went down but you did not export. Check the activity breakdown. Unlocks, email finder lookups and email checks spend credits too. Searches and previews never do.
  • The campaign email count looks wrong. It counts the whole workspace, all campaigns together, and starts again on the first day of each month. See Campaign emails: your monthly allowance.
Related
How credits workWhich plan fits: Starter, Pro, Scale or HyperscaleCampaign emails: your monthly allowance

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