Your free start was declined

Published by Argorant

The five reasons the 25-credit grant is refused, quoted exactly.

New accounts get a 14-day trial after email confirmation: 100 credits and 300 campaign emails, no card and no automatic subscription; when it ends, campaigns pause and unused trial credits expire until a plan or pay-as-you-go credits are added. The app, REST API, CLI and MCP share the same account and balance; connecting another client or creating an API key does not add a second grant. Existing balances and subscriptions are unchanged.

If the grant is refused, follow the specific account error. The examples below explain known eligibility checks; email confirmation alone does not guarantee a grant.

Confirm your email first

Confirm your email address, then your free start unlocks automatically.

Confirm the email, then retry key creation. The remaining mailbox, account and network eligibility checks still apply. Check the resulting balance before using contact credits.

Disposable domain

Starter credits need a permanent email address. Use a work or personal mailbox, or top up the wallet.

Temporary and throwaway mail domains do not qualify. Register with a real address, or skip the grant entirely: a 500-credit top-up is $17.50 and needs no eligibility check.

Already claimed for this mailbox

Starter credits were already claimed for this mailbox. Top up the pay-per-lead wallet or pick a plan.

The grant is once per account and once per mailbox. Plus-addressed variants and dotted variants of the same address count as the same mailbox, so a second signup on a variant does not qualify. Nothing is wrong with the account; it simply already received its one grant.

Network limit

Starter-credit limit reached for this network. Top up the pay-per-lead wallet at https://app.argorant.com/start or pick a plan.

A small number of grants per network per week. Shared office and VPN addresses can hit this through no fault of yours. If you are a genuine new customer behind a busy network, mail support@argorant.com from your work address and it gets handled.

Temporarily unavailable

Starter credits are temporarily unavailable. Top up the pay-per-lead wallet or pick a plan.

A safety valve on our side, not a judgement on your account. Try again later, or top up if you are in a hurry.

Used up

Your starter credits are used up. Top up the pay-per-lead wallet at https://app.argorant.com/start or pick a plan to keep going.

They did their job. Twenty-five credits is enough for an agent to prove it can do the work; from here the wallet or a plan takes over.

Screenshot: The Home page showing the starter-credit message next to the wallet tiles

Whatever the reason, evaluation is never blocked: counts and redacted previews stay free forever, in the app and through your agent, with or without credits.

Still stuck? support@argorant.com