The trial unlocks the platform UI, and adding a card is what starts it. When it does not unlock, check these in order.
- Refresh the page. If the Stripe checkout completed in another tab, the app page you left behind may still be showing the old state.
- Confirm your email. An unconfirmed account is limited. Complete the 6-digit code step first.
- Check whether the card was declined. Some cards block first charges to a new merchant. Your bank's app usually shows the attempt, and approving it there and retrying is enough.
- Try a different card or wallet. Apple Pay and Google Pay both work in the checkout.
- Look at Profile then Billing. If a trial is active, it is stated there with its end date. If it is not stated there, it did not start.
While you sort it out, the account is not useless. Searching, market counts and redacted previews are free on every tier without a card, so you can keep sizing your market in the meantime.
And you do not need a card for any of it: the 14-day trial with 100 credits and 300 campaign emails starts on confirmation, in the app and through your agent alike.
Persistent declines are worth a note to support@argorant.com.